Accommodating
We meet your schedule, not ours. We do everything in our control to get the job done to meet and exceed your expectations. Our team is willing to get dirty. We see a problem, and we dive in. Even if it means going snorkeling to find and fix a problem. Or fix a problem that is not even related to what we do like fixing a diesel fuel pump on a skid steer, both true stories. I have been told, “you definitely put the Solutions in Peak Tapping.” J.D.
Sometimes we'll even do work that doesn't involve hot taps, insertion valves, or line stops. Just ask us, and we'll do what we can! We're your go to team!
Professional
Our industry experience allows us to do what we do well and efficiently. Each member of Peak Tapping Solutions has been trained by experts. Beyond that, they have decades of field experience. We have an operating protocol that we follow. Our technician will call one workday before the scheduled work to confirm that our clients are ready. We endeavor to show up 30 minutes early when possible.
With modern software and a Peak Tapping Solutions App, we digitally capture photos, videos and daily logs which are permanently recorded in each project folder which also includes things like time, weather, and geolocation. It does this all in real time, so when we save an item to the project folder, you are notified in real time. We are, at that moment on that project at work. The BIG TAKEAWAY here is that this protects each of us from having any liability issues years down the road. Here’s a potential situations… suppose there’s someone (homeowner or unlicensed do it yourself landscaper) that doesn’t pull a permit with the municipality and decides to dig where a valve is. For whatever reason, they hit a valve and causes it to leak. We know that this could potentially be catastrophic. Imagine a sink hole that takes out a bus of children 10 years down the road and you’re the contractor on record as the last company to work on that location. That’s when the lawyer comes knocking!
If you DON’T use PEAK TAPPING SOLUTIONS, unless you have something in place that records such a critical, but seemingly inconsequential aspect of a project, often all that you have is an estimate, an invoice, and bank statements. All this will say to a jury, is GUILTY! If you CHOOSE PEAK TAPPING SOLUTIONS, we have pictures, notes, geolocation, weather, time of day, and potentially videos in their own unique project folder. Liability Mitigated! How much are we worth now?
Full Solutions Provider
Peak Tapping Solutions has partnered with our supplier to provide deep discounts to our clients on our Tapping Sleeves and Valves. We pass this savings on to you. We make money by charging a reasonable and fair installation fee. The savings on the sleeve and valve typically pays for our cost to do the installations. We contact the municipality to understand what they require by way of testing and schedule the test. We provide the sleeve and valve, test the system, and make sure it passes, and then we proceed with the tap. So many times, when we show up to a project, we find that the sleeve/valve assembly are either incorrect and not yet installed, or the assembly doesn’t pass our initial pressure test which the municipality requires. So, when this happens, the leak must be found. Peak Tapping Solutions doesn’t walk away from a problem! Most often the valve and even sleeve have to be removed and reinstalled, which we are absolutely willing to help with, but it tends to waist unnecessary time and delay other aspects of the project which ultimately costs you money. Regardless of what the county may require, we perform and digitally record an air test at 100psi to protect both Peak Tapping Solutions, and you, our client.